Frequently Asked Questions
Please read our FAQ before sending us a message.
We are pleased to offer Free Standard Shipping on all orders within the contiguous United States. There are no hidden handling fees at checkout.
We are integrated to accept all major credit cards including Visa Mastercard American Express and Discover as well as Apple Pay and Google Pay. Our checkout is currently being optimized to ensure the highest security for these methods.
Because each set is custom made to your vehicle specifications the total timeline includes two stages. First we require 5 to 7 business days for production and quality inspection. After that shipping typically takes 7 to 14 business days. You will receive a tracking number as soon as your order is on its way.
Check out our Shipping Times page for more details on delivery schedules.
Your security is our top priority. Our website uses industry standard SSL encryption to protect your personal information. We do not store your full credit card details on our servers as all payments are processed through secure and PCI compliant payment gateways.
Once your order is placed our design team reviews your vehicle details to ensure a perfect fit. Your mats then enter the production phase. You will receive an email confirmation immediately after purchase and a second email with tracking information once your mats have been shipped.
Yes. A digital invoice will be sent to the email address you provided at checkout immediately after your purchase is confirmed. You can also request a PDF copy of your invoice at any time by contacting our support team.
